fg66i's Privacy Policy —
Your Data Is Our Responsibility
Here you will find fg66i's complete and transparent explanation of how your personal information is collected, stored, used, and kept secure.
Our Commitment
Welcome to the fg66i platform. We take your privacy very seriously and are committed to protecting your personal information.
This privacy policy describes how fg66i collects your information when you use our website, services, and related platforms, how that information is used, and how it is kept secure. By using this platform, you are considered to have agreed to the terms set out in this policy. Please read it carefully.
This policy applies to the fg66i platform only. Third-party websites or services are governed by their own privacy policies, for which we are not responsible.
What Information We Collect
We collect the following types of information in order to create and manage your account on the fg66i platform, to provide our services, and to fulfil our legal obligations:
1.1 Identity Information
- Full name and date of birth (for age verification)
- Active email address
- Mobile phone number
- Residential address
1.2 Identity Verification Information
As part of KYC verification to comply with the Bangladesh Financial Intelligence Unit (BFIU) and applicable laws, we may collect:
- National ID (NID) or passport details
- A copy of a photo ID
- Proof of address (where applicable)
1.3 Financial Information
- bKash, Nagad, Rocket, Upay account numbers (for transaction verification)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
1.4 Platform Usage Information
- IP address and device identification information
- Browser type and operating system
- Login and logout times on the platform
- Game play history and betting records
- Cookie and session data (see Section 8 for details)
Purpose of Data Collection
fg66i uses your information only for legitimate and necessary purposes. The main purposes for which your information is used are described below:
- Account management: To create, verify, and maintain your account.
- Service delivery: To provide games, bonuses, and deposit and withdrawal services without interruption.
- Age verification: To ensure that only users aged 21 or older hold an account.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Customer support: To resolve your issues and answer your questions.
- Legal compliance: To comply with applicable laws and regulations.
- Responsible gaming: To help monitor and prevent the risks of excessive gaming.
- Platform improvement: To analyze data in order to improve the user experience.
Legal Basis for Processing
fg66i processes your information on the following legal bases:
- Contractual necessity: To manage your account and provide services, which forms part of the agreement between us.
- Legal obligation: To comply with KYC, anti-money laundering (AML), and other applicable laws.
- Legitimate interests: To ensure the security of the platform and to prevent fraud.
- Consent: Where you have given consent for a specific service or communication, on that basis.
Data Sharing
fg66i does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted technology and payment service providers to operate the platform. They may use the information only to deliver specific services, and strict confidentiality agreements are in place with them.
4.2 Law Enforcement Authorities
Information may be shared with government authorities when required under applicable law in Bangladesh or by a court order.
4.3 Game Providers
Authorized game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may access limited information to operate games, but they may not use that information for any other purpose.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified in advance in such cases.
Data Security
fg66i uses industry-standard technologies and practices to protect your information. Our security measures include:
- SSL encryption: All data transmitted between you and our servers is protected by 256-bit SSL encryption.
- Data encryption: Sensitive information is also kept in an encrypted state when stored.
- Access controls: Only authorized staff can access information, and only to the extent necessary.
- Regular security reviews: Our systems are regularly tested for vulnerabilities.
- Two-factor authentication: An additional verification layer to strengthen account security.
- Firewall and intrusion detection: Unauthorized access attempts are detected and blocked immediately.
However, complete security cannot be guaranteed for data transmitted over the internet. You therefore also bear partial responsibility for keeping your password and account information confidential.
Data Retention
fg66i retains your information in accordance with the following policy:
- Active accounts: Information is retained for the entire period that the account remains active.
- Closed accounts: After an account is closed, information is retained for a defined period in order to meet legal requirements and regulatory obligations.
- Financial transaction records: Retained for the applicable period under anti-money laundering (AML) laws.
- Irrelevant data: Information that is no longer needed and is not legally required to be kept is securely deleted.
Your Rights
As a user of the fg66i platform, you have the following rights regarding your information:
- Right of access: The right to request details of what information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information about you.
- Right to erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
- Right to object to processing: The right to object to the processing of your information in certain cases.
- Data portability: The right to receive your information in a structured format.
- Withdrawal of consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.
To exercise any of these rights, email us at [email protected] or contact us via 24/7 live chat. We will respond to your request in a timely manner.
Cookies and Tracking Technologies
The fg66i website uses cookies and similar technologies. Cookies are small text files stored in your browser.
8.1 Types of Cookies
- Essential cookies: Essential for the core functions of the platform — login sessions, security verification, and so on.
- Functional cookies: To remember your preferences and settings, such as your language preference.
- Analytical cookies: To collect anonymous statistical information about how the platform is used.
8.2 Managing Cookies
You can control cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
International Data Transfers
Some of fg66i's technology and service partners may be located outside Bangladesh. In such cases, your information may be transferred to another country.
For any international transfer, we ensure that:
- The receiving party maintains adequate data protection standards.
- The transfer is carried out in accordance with applicable law.
- The confidentiality and security of your information is maintained.
- Legal agreements with the relevant parties remain in effect.
Protection of Minors
fg66i is for users aged 21 or older only. We do not intentionally collect any information from persons under the age of 21.
If we become aware that information about a minor is in our possession, it will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on our platform, please notify us at [email protected].
Confidentiality of Payment Information
fg66i takes extra care with financial transactions. Transaction details made via bKash, Nagad, Rocket, and Upay, as well as bank transfer details, are kept strictly secure.
Our policy regarding payment information is:
- Full account numbers are never stored as plain text.
- After payment verification, sensitive information is converted to encrypted form.
- No third party may access this information without transaction verification.
- Suspicious transactions are reviewed immediately.
Changes to This Policy
fg66i may update this privacy policy when necessary. For significant changes:
- A notice will be posted on the website.
- Registered email addresses will be notified of the changes.
- The effective date of the updated policy will be clearly stated.
If you continue to use the platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend that you visit this page regularly.
Complaints and Contact
If you have any questions or concerns about this privacy policy or the use of your information, please contact us:
- Email: [email protected]
- Live chat: Available 24/7, support in Bengali and English
We will take your concerns seriously and do our best to resolve them as quickly as possible. fg66i is always committed to protecting your privacy.
More questions?
Our support team is available 24/7 in Bengali and English.
Or contact us on live chat at any time.